Grant Applicant FAQ

Q: What is an Employee Assistance Fund (EAF)?

A: An EAF or hardship relief fund is created to help employees and associated members from unexpected financial hardship by distributing tax-exempt grants; composed of tax-deductible charitable contributions made by sponsor organization or employer and individuals interested in supporting the program.

Q: How do I apply for an EAF grant? 

A: Please visit our Fund portal page to learn more about each sponsored Fund, their eligibility criteria and necessary documents needed to apply for a grant. 

Q: Do I have to repay the grant?

A: EAF grant awards are tax-exempt and not required to be paid back.

Q: My employer is not offering an EAF how can I get more information to share with my organization.

A: If you don’t see your organization or employer listed, please contact sales@philanthropi.com to learn more about how to establish an EAF. 

Q: What information is required to submit an EAF grant application? 

A: Each sponsored Fund has specific eligibility criteria and required documents needed.  Please visit the individual Fund page for more information.

Q: Will my information remain confidential?

A: Yes. Your personal information is only used to determine your eligibility for a grant.

Q: If I have a question about my EAF application and/or status of my application, who should I contact? 

A: grantappsupport@philanthropi.com

Q: How long will it take for an EAF application to be reviewed? 

A: Applications are reviewed on a weekly basis and take 5-7 business days to process once all necessary documents are collected. 

Q: How will I be notified of my grant application status.

A: Email notification will be sent to the applicant following the review process.

Q: Can I apply on behalf of a co-worker?

A: No. Each employee or qualifying grant applicant needs to submit their own application.

Q: If I’m experiencing technical issues with logging into my application, who should I contact? 

A: support@submittable.com