Q: What is an Employee Assistance Fund (EAF)?
A: An EAF or hardship relief fund is created to help employees and associated members from unexpected financial hardship by distributing tax-exempt grants; composed of tax-deductible charitable contributions made by sponsor organization or employer and individuals interested in supporting the program.
Q: How do I apply for an EAF grant?
A: Please visit our Fund portal page to learn more about each sponsored Fund, their eligibility criteria and necessary documents needed to apply for a grant.
Q: Do I have to repay the grant?
A: EAF grant awards are tax-exempt and not required to be paid back.
Q: My employer is not offering an EAF how can I get more information to share with my organization.
A: If you don’t see your organization or employer listed, please contact firstname.lastname@example.org to learn more about how to establish an EAF.
Q: What information is required to submit an EAF grant application?
A: Each sponsored Fund has specific eligibility criteria and required documents needed. Please visit the individual Fund page for more information.
Q: Will my information remain confidential?
A: Yes. Your personal information is only used to determine your eligibility for a grant.
Q: If I have a question about my EAF application and/or status of my application, who should I contact?
Q: How long will it take for an EAF application to be reviewed?
A: Applications are reviewed on a weekly basis and take 5-7 business days to process once all necessary documents are collected.
Q: How will I be notified of my grant application status.
A: Email notification will be sent to the applicant following the review process.
Q: Can I apply on behalf of a co-worker?
A: No. Each employee or qualifying grant applicant needs to submit their own application.
Q: If I’m experiencing technical issues with logging into my application, who should I contact?